Common Provider Concerns about Communicating Bad News
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Conveying bad information can seem challenging
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Especially when a life-threatening illness is involved
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Some physicians may feel inadequately prepared or inexperienced
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Others may fear the news will have negative consequences
- Distressing to patient or family
- Adversely affect the patient, family, or the therapeutic relationship
Objectives of this Module
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Know why communication of bad news is important
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Understand a 6-step protocol for delivering bad news
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Know what to do at each step of the protocol
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Know how to apply the protocol to communicate any news
See Module 13: Cultural Issues for information on cultural considerations in communicating bad news